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DOO AWAY LLC- TERMS AND CONDITIONS OF SERVICE

Last Updated: March 4th, 2026

These Terms and Conditions (“Agreement”) govern all services provided by Doo Away (“Company,” “we,” “us,” or “our”) to the customer (“Client,” “you,” or “your”). By scheduling, authorizing, or accepting service, Client agrees to be legally bound by this Agreement.

1. SERVICES

Company provides residential pet waste removal and optional deodorizing treatments within designated service areas in Arizona.

Services may include:

Weekly pet waste removal
Visual inspection of accessible yard areas
Optional deodorizing application (additional recurring fee)

Company reserves the right to modify, suspend, or discontinue services at its sole discretion.

2. SERVICE AREA

Service availability is limited to approved areas within Arizona. Company may decline service requests outside designated routes.

3. BILLING, PAYMENTS & AUTO-RENEWAL

3.1 Recurring Billing

All services are billed on a recurring monthly subscription basis.

Standard weekly service: $40 per month
Optional deodorizing: $20 per month

Monthly pricing covers four (4) weekly visits. Pricing is not prorated.

3.2 Payment Authorization

Client authorizes Company to automatically charge the payment method on file each billing cycle until canceled.

3.3 Failed Payments

Declined payments may result in:

Immediate service suspension
Late or processing fees
Collection efforts for unpaid balances

4. ACCESS REQUIREMENTS

Client must:

Ensure gates are unlocked
Secure pets prior to arrival
Maintain safe yard conditions

If service cannot be completed due to access denial or unsafe conditions, the visit is considered fulfilled and no credit will be issued.

5. WEATHER & FORCE MAJEURE

Company is not liable for delays due to severe weather, extreme heat, natural disasters, equipment failure, illness, or events beyond reasonable control.

Missed visits are not guaranteed to be rescheduled.

6. CANCELLATION & TERMINATION

Client may cancel with seven (7) days’ written notice.

No partial refunds will be issued for mid-cycle cancellations.

Company may terminate service immediately for:

Nonpayment
Aggressive animals
Unsafe conditions
Harassment
Repeated access denial

7. LIMITATION OF LIABILITY

Company’s total liability shall not exceed the amount paid by Client for the most recent month of service.

Company is not liable for indirect, incidental, or consequential damages.

8. ASSUMPTION OF RISK

Client assumes all risks associated with yard conditions, pet behavior, and exposure to naturally occurring bacteria or parasites.

9. INDEMNIFICATION

Client agrees to indemnify and hold harmless Company from claims arising from:

Unsafe property conditions
Unsecured pets
Client negligence

10. SATISFACTION POLICY

Service concerns must be reported within 24 hours. Re-performance is the exclusive remedy.

11. NO GUARANTEE OF COMPLETE SANITATION

Company does not guarantee:

Complete waste removal
Elimination of odors
Elimination of bacteria
Prevention of lawn damage

Deodorizing treatments are cosmetic only.

12. PROPERTY DAMAGE CLAIMS

Claims must be submitted in writing within 48 hours or are waived.

13. GOVERNING LAW

This Agreement is governed by the laws of the State of Arizona.

14. SEVERABILITY

If any provision is deemed unenforceable, remaining provisions remain valid.

15. ENTIRE AGREEMENT

This Agreement supersedes all prior communications or representations.

16. AUTO-RENEWAL DISCLOSURE

Services are provided on a recurring subscription basis and will automatically renew monthly unless canceled with at least seven (7) days’ written notice prior to the next billing date.

Charges will occur automatically without additional notice.

Continued service constitutes ongoing authorization.

17. PRICE INCREASE NOTIFICATION

Company may modify pricing with at least thirty (30) days’ advance notice.

Continued service after the effective date constitutes acceptance of new pricing.

18. BINDING ARBITRATION & CLASS ACTION WAIVER

All disputes shall be resolved through binding arbitration in Arizona, except eligible small claims matters.

Client waives the right to:

Jury trial
Participation in class actions

Arbitration decisions are final and binding.

19. CHARGEBACKS & PAYMENT DISPUTES

Client agrees not to initiate chargebacks without first contacting Company for resolution.

If a chargeback occurs:

Service may be terminated
Client remains responsible for balances
Client agrees to reimburse Company for chargeback fees and administrative costs

Fraudulent disputes may be pursued under Arizona law.

20. CONTACT INFORMATION

Doo Away LLC

Phone: (480) 360-5260

Email: DooAwayAZ@Gmail.com

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